OKI Data Background


 

Oki Data Americas, Inc., a subsidiary of OKI Data Corporation of Japan, markets PC peripheral equipment under the OKI® Printing Solutions brand, including digital colour and monochrome printers, serial impact dot matrix printers and multifunction products. As business printing solutions specialists, OKI Data Americas provides world-class printing technology and real-world solutions designed to help manage workflow and optimize business performance.

Strong customer collaboration and customer service and support mark OKI Data Americas' reputation in the industry. The company proactively partners with its customers and channel partners to improve their productivity, performance and profitability. It is this individualized approach that has helped OKI Data Americas grow 30 percent over the last two years, more than two times faster than the industry average.

The OKI Data Americas culture of customer service can be traced back to 1972 when the company was founded as a joint venture between two Philadelphia entrepreneurs and their Japanese customer, Oki Electric Industry Company, Ltd. to develop and produce leading-edge information technology products to meet the rapidly changing needs of businesses. Since then, parent company OKI Electric, now a $6.4 billion multinational corporation headquartered in Tokyo with over 20,000 employees worldwide, has provided OKI Data Americas with the R&D resources and technology that make it possible for the company to truly focus on its customers.

OKI Data Americas' award-winning digital printers and MFPs are powered by advanced light-emitting diode (LED) digital printhead technology, which was introduced nearly two decades ago. The company introduced its first digital LED colour printer to utilize Single Pass Color® Digital Technology in 1998 and is now in-market with its seventh-generation colour printers.

OKI Data Americas is recognized as one of the top four colour printer manufacturers in the United States, while also maintaining its leadership heritage in impact printing with a dominant share of 58.6% (source: NPD, March 2006). The company also enjoys success with its line of digital monochrome printers, multifunction products, plain paper facsimile machines and industry-leading Managed Services program. Its high-performance digital colour printers are capable of full-colour speeds of up to 36 pages per minute and have been recognized with over 40 international awards for colour excellence from the PC and IT press communities.

OKI Data Americas was the first printer company to offer a 24/7, 365 days a year toll free number - 1-800-OKIDATA - with technical experts based in North America, which customers may call if they have questions regarding their OKI Printing Solutions products, solutions, or services. The corporate website, www.okiprintingsolutions.com/us, offers visitors access to pre- and post-sale information, driver installation/upgrades, FAQs, as well as useful tips on producing better-looking documents. Additional online resources include: the company's Business Partners Exchange (bpx.okidata.com) which offers authorized solution providers password-protected information including access to product news, list prices, new product developments and special promotions. Also offered is the company's my.okidata.com Web site where users can register their printer's model number and receive customized news, upgrades and usability enhancements.

OKI Data Americas is ISO 9001:2000 certified and also offers a full line of options, accessories and consumables. Most OKI Printing Solutions are compliant with the EPA's Energy Star® Program.

Oki Data Americas, Inc., headquartered in Mount Laurel, New Jersey, employs more than 600 people.

Business Printing Solutions Specialists